03-01-2019, 01:13 PM | #21 | |
Carmudgeon
Join Date: Jun 2004
Posts: 3,241
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They've already essentially done this w/ CPO cars- you can't test drive them. And I don't think you can return them either. Given that they still have service centers, it wouldn't seem too hard to just allow people to book test drives in 1 of the loaner vehicles. |
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03-01-2019, 01:27 PM | #22 |
Carmudgeon
Join Date: Jun 2004
Posts: 3,241
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It always amazes me when people complain about depreciation of cars or tech. Should be added to the saying about death and taxes. Especially with tesla- they change their pricing atleast once a week it seems.
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03-01-2019, 02:38 PM | #23 | |||
Mugwump
Join Date: Oct 2003
Carmudgeonly Ride: E46 330i, Chevy Colorado, Tesla Model 3
Location: NY
Posts: 17,475
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They continue dropping prices across the whole range, and included more features in the $35k version than anyone expected. They are producing quality products that people love and they keep getting cheaper so more people can enjoy them. Man, that's terrible for the customer. |
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03-01-2019, 03:43 PM | #24 | |
older fart than ZBB
Join Date: Oct 2003
Location: On the road again
Posts: 8,899
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As of 3:00PM eastern, the 940 million dollar bond payment has not been made
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2017 GMC Sierra 1500 SLE 2020 Fusion Titanium |
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03-01-2019, 04:10 PM | #25 | |
Chief title editor
Join Date: Oct 2003
Posts: 26,599
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"Q: I've read that studies have proven open office spaces reduce morale; productivity; and work product quality, while causing increases to stress; disciplinary actions; and sick days. Why are we doing this? "A: Most changes in life have both positive and negative impacts. We're choosing to only focus on the positive impacts of open office spaces like opportunities for increased communication and collaboration among your colleagues." How is demanding $35k or more along with everything else buying a car entails for a test drive not saying "fuck you" to their customers? Especially when the driving experience of a Tesla is so completely unlike that of nearly every other car that's ever been made? I'll even give them the benefit of the doubt that the return process will be absolutely no sweat easy peasy two minutes from saying "I want to return this" to everything be done (which we all know the process will be nothing of the sort). Whatever good things Tesla may be doing in the customer experience, no test drives and no place to look and touch is a fuck you. Nothing less. And please try to remember, or even acknowledge, that the current Tesla customer is still an inside-the-bubble-metro-area-SFH-living, technology-fluent rich dude that wants to be cool and hip among his peers (gender specific on purpose). It's nowhere near being a regular person. I'd say, "Enjoy communicating and collaborating with your colleagues in your cube while drinking the Kool Aid!" but it looks like you've knocked it back quite a few already.
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OH NOES!!!!!1 MY CAR HAS T3H UND3R5T33R5555!!!!!!1oneone!!!!11 Team WTF?! What are you gonna do? |
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03-01-2019, 04:23 PM | #26 | |
Mugwump
Join Date: Oct 2003
Carmudgeonly Ride: E46 330i, Chevy Colorado, Tesla Model 3
Location: NY
Posts: 17,475
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FWIW, I only half believe the argument I was making. But I do think it has merit. Allowing test drives increases the cost of the car. If 82%+ of people say "I'd prefer to save $X,XXX on my purchase price than have test drives available" then killing test drives is "screwing" a small minority. Ya cant' make everyone happy, eh? This offends me less than BMW's approach of neutering the product to save a buck. |
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03-01-2019, 04:56 PM | #27 |
Carmudgeon
Join Date: Jun 2004
Posts: 3,241
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I guess it depends on how you use it, right? My assumption is that if ~90% of your driving is a commute of, say, <80 miles round trip and you can charge at home, it wouldn't be less convenient than a gas car. Or am I being foolishly naive about EVs? (Of course a used Nissan Leaf could do the same thing at a cheaper price, but I'm assuming the base Model 3 customer would otherwise be leasing something like a base spec 320i).
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03-01-2019, 05:29 PM | #28 | |
Chief title editor
Join Date: Oct 2003
Posts: 26,599
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Tesla has shown some creativity in the past. Why not now? If the goal is to eliminate the financial burden on the company, there are ways to do it without saying fuck you to their customers. Aside: maybe you're right. Maybe it's not a fuck you to their customers. You're their customer, not Joe Blow on the street. Maybe it's just a, "Fuck you, Joe Blow. Ima hang with my buddies that are buying what Ima selling and fuck you what you think!" Maybe it's just a fuck you to all the people that might possibly become their customers if they weren't such dicks.Put a trailer office in a broken up parking lot with a few cars, like Enterprise, and offer 30, 60, or 120 minute rentals for $50 or $200—which can be applied towards purchase. Whatever. Maybe save money and don't have a trailer or people, just cars, and just a few of them. Customers book their rentals online, get a code to unlock and the start the car at the appointed time. It still sucks compared to traditional test drives, but it solves their problem without. Run a never ending stream of arrive and drive events, also a nominal charge that can also be applied towards purchase. These ideas have drawbacks to conventional test drives, but have some advantages for both buyers and seller. Nominal fees, limited availability, and inconvenient times and locations weeds out many of the lookie loos and the ones that wind up not buying cover the cost of running the show. Maybe not perfect, but a hell of lot closer to perfect while also solving their problem of their own making than yelling, "fuck you!" in their *potential* customers' faces.
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OH NOES!!!!!1 MY CAR HAS T3H UND3R5T33R5555!!!!!!1oneone!!!!11 Team WTF?! What are you gonna do? |
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03-01-2019, 05:43 PM | #29 | |
Carmudgeon
Join Date: Jun 2004
Posts: 3,241
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And, yeah, as a possible customer my impression of Tesla now is that they're dicks. The whole f'ed up customer hostile CPO buying process is what first made me arrive at that conclusion. |
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03-01-2019, 08:04 PM | #30 | |
Chief title editor
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http://forums.carmudgeons.com/showpo...9&postcount=71
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