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Originally Posted by clyde
Yeah, uh, no.
COVID has changed things. A lot.
Dealers have dumped tons of money into third-party platforms to help them conduct and complete online sales. Showroom traffic is still down substantially.
While I'm sure the online inquiry conversion rate is small, the in-person conversion rate is not large, but each in-person engagement takes vastly more time than online engagement. And, again, COVID has changed things including the ratio between these.
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This explanation doesn't match up with the email exchange that you had with the salesperson. In fact, he/she made it pretty clear that "either come in and deal with us face-to-face for this particular car, or go fish in someone else's waters". Or his/her last day working at that dealership was the day they stopped responding.
Quote:
Originally Posted by clyde
This car is not a highly sought, hard to find, limited production kind of car.
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No, but it's also not something they have 400 of, piled up on the back lot. If it was, I'll bet the email exchange would've easily led to you driving home in your new car.