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Originally Posted by FC
Update: All better now. Had dropped off the car last weekend and the Safelite guy said that he felt it was wrong to install an non-OEM glass (that is what had been ordered) on such a new car and that they would fight to have Progressive pay for an OEM glass.
They put in a brand new BMW windshield today. All is well. Just paid the $100 deductible.
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Great outcome. As I was reading this, my spouse called to say she got a rock chip in the X5 windshield. Sigh.