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A quick google search returns a lot of webpages that contain opinions, anecdotes, and references to relevant state ordinances, claiming that towing companies have to take reasonable care not to damage the vehicle. Which sounds a lot like a person might have some recourse depending upon which state they live in, and whether they can prove that the towing company caused the damage.
I'd talk to my auto insurance company first. They've probably already seen this movie countless times.
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