Quote:
Originally Posted by ff
Then the brand whose buyers have the lowest expectations wins, irrespective of the actual quality/fit/finish of the car. Hey, what do you know... Dodge took first place! Go figure.
This isn't a measure of the "initial quality" of a car, but a measure of how much/little the car's owner cares about the smaller details. Maybe change the name of the award to JD Power Initial Owner OCD Level Award.
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That's the nature of any survey. It's still a useful indicator to anyone referencing the data if they do so intelligently.