Quote:
Originally Posted by lip277
How's that unfair?
The car's quality is how well it meets its buyers expectations - and those expectations are different depending on what car is being discussed.
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Then the brand whose buyers have the lowest expectations wins, irrespective of the
actual quality/fit/finish of the car. Hey, what do you know... Dodge took first place! Go figure.
This isn't a measure of the "initial quality" of a car, but a measure of how much/little the car's owner cares about the smaller details. Maybe change the name of the award to JD Power Initial Owner OCD Level Award.