Quote:
Originally Posted by ff
This study seems a little unfair. What an Audi or Tesla owner might consider a defect might very well be something that a Dodge (first place!) owner couldn't care less about. And maybe never even paid attention to.
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How's that unfair?
The car's quality is how well it meets its buyers expectations - and those expectations are different depending on what car is being discussed.
I'd have a whole different set of expectations if I were buying a Yugo compared to that of a Mercedes.
Same between models of cars within one brand too - A Chevy Bolt buyer will have a whole different set of expectations than that of a Corvette or a 2500HD Silverado...
My nickel....