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While BMWNA typically doesn't get involved in this stuff, I'd bet that a short-but-convincing letter to Jim O'Donnell (Prez of BMWNA) and Russ Lucas (VP of Eastern Region, basically responsible for all dealers in Northeast) explaining your dealer's shitty business practices would at least generate a "why the hell are you f*cking with this guy?" phone call to the Dealer Principal and show him that you're serious. Oh, and then send your story and letter off to Jalopnik too... and post it on bimmerpost, bimmerfest, etc.
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2020 X5 M50i -- Alpine White / Coffee Leather
2020 M550i -- Carbon Black / Beige Leather
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