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-   -   V1 upgrade policy (http://forums.carmudgeons.com/showthread.php?t=141952)

rumatt 11-23-2017 08:19 PM

V1 upgrade policy
 
V1 has an option to upgrade your radar detector. Their site says this.

Quote:

Other radar detector makers want you to throw away your old detector and buy new. Not me. More than two decades after the first Valentine One, I'm still working for that customer, because every Valentine One we've ever made can be upgraded to the latest technology.
So I entered my V1's serial number in the form and it says this

Quote:

PRICE: $289 plus shipping

Why is this UPGRADE so costly: The parts compatible with the circuitry of these older V1s are no longer available to us. Today's V1 is a complete internal redesign. So our Instant Upgrade is, in fact, a brand new V1 with all the accessories you would get with a purchase today, provided to you at a $110 discount. We appreciate your loyalty.
It's nice that they're willing to give me a discount. I'm guessing most other companies don't do this. But I think there's no arguing that their claim underlined above is flat out false.

I'm looking into this because the laser alert on my V1 started sounding almost nonstop. I can ship it back and they can try to fix it for $45, or I can just "upgrade" to a new one. It's lasted me 13 years and I've really liked it. I might just upgrade.

Josh (PA) 11-23-2017 08:22 PM

For what its worth, I got my wife a Passport 360 and am really happy with it. Has the V1 arrows, plus GPS false filters and DSP that delineates real radar threats from Acura's blind spot scanners. Its a big upgrade over my Escort 9500ix, which I thought was a good upgrade over my old v1.

rumatt 11-23-2017 08:46 PM

Interesting. The new V1 has "K-Junk figher" which supposedly fixes the issue with "seeing cars".

Given it's $280 vs $490 I might just be a brand loyalist and save brain cells and not even think about the Escort.

lemming 11-24-2017 05:26 PM

Quote:

Originally Posted by Josh (PA) (Post 517247)
For what its worth, I got my wife a Passport 360 and am really happy with it. Has the V1 arrows, plus GPS false filters and DSP that delineates real radar threats from Acura's blind spot scanners. Its a big upgrade over my Escort 9500ix, which I thought was a good upgrade over my old v1.

V1 patent finally ended?

Terri Kennedy 11-25-2017 01:26 AM

Quote:

Originally Posted by rumatt (Post 517246)
So I entered my V1's serial number in the form and it says this [...]
It's nice that they're willing to give me a discount. I'm guessing most other companies don't do this. But I think there's no arguing that their claim underlined above is flat out false.

Not really, just like the "We can repair ANY piece of test equipment, guaranteed!" people. If it isn't repairable, they just buy another used one on eBay and sell it to you at a markup.

There have been 2 precedents for this at V1 - the first was when they added laser support and switched to a larger case with openings for the laser photodetectors, and then when they miniaturized the board and used a case the same size as the original, but with the laser windows. Both of those required a complete unit swap.

This one is a tad more fishy than those two, since they are still (AFAIK) using the same case. But perhaps one-by-one upgrading of older units by opening them and changing the whole circuit board would cost more than just sending complete units off the regular production line.

I seem to recall the cost for a software-only upgrade was something like $70, so the $289 isn't completely out of line.

John V 11-27-2017 07:13 AM

$289 for a brandy-new V1 with all the bells and whistles sounds like an awesome deal.

I hardly use mine anymore and I'm considering shooting them my serial number to see what's what.

rumatt 11-27-2017 09:09 AM

Yeah, I've already boxed mine up and am mailing it in tomorrow.

Their web site is pretty good. You just enter your serial # and it tells you your options.

rumatt 12-12-2017 11:45 AM

I sent my V1 in for an upgrade. Received the new unit, and it's doing the same thing. The Laser goes off repeatedly, every minute or two. Exact same behavior as the old unit.

I'll see what V1 says, but this is very strange. The V1 worked fine for 14 years, then starts spewing false laser alerts, then the replacement does the same? :?

kognito 12-12-2017 12:53 PM

did they just send yours right back to you? :lol:

rumatt 12-12-2017 01:49 PM

I wondered that :lol:

It has some different light patterns on the front though.

3LOU5 12-12-2017 02:09 PM

I have an old V1 I bought new about 15 years ago. Many times I've thought about upgrading it (or just buying a new one) but I'm just afraid I'd get myself a ticket.

Many times on the way home, I take I-80........at 2 AM. There's hardly any traffic at that hour, so I can hit triple digit speeds whenever I want. The times I've done it, I always think "Man, if a cop zaps me with instant on laser, I'm toast", and I'd probably get hit with a reckle$$ driving ticket, or worse, lose my license.

I've used the V1 on numerous occasions in the vast NV desert. Here is a prime example: My top speed run

I guess if I *DO* happen to upgrade/buy a V1, I'm really wondering if I'm just on my way to a needless speeding ticket.

rumatt 12-14-2017 12:58 PM

I drove to NYC using the new detector and the damn thing was going off like crazy, and not just laser. At one point it told me there were 8 independent radar signals hitting me. I had to turn it off.

I finally spoke with V1 tech support. I asked them why this one is going off more than the old one. It's supposed to have more advanced false positive detection, WTF? He said it's possible my old one was so out of calibration that it was missing a lot of radar signals. It seemed to be detecting cops just fine (although maybe not all of them???)

So bottom line: my $300 upgrade was effectively to get *more* false positives. No thanks.

Regarding the laser going off even in the country, he said maybe it was my cell phone triggering it :? And maybe the new one is defective, but I'd have to pay to send it back to find out.

I'm probably going to return it and get the old one back, and buy an Escort Max

zach 12-14-2017 01:02 PM

Quote:

Originally Posted by rumatt (Post 518830)
I drove to NYC using the new detector and the damn thing was going off like crazy, and not just laser. At one point it told me there were 8 independent radar signals hitting me. I had to turn it off.

I finally spoke with V1 tech support. I asked them why this one is going off more than the old one. It's supposed to have more advanced false positive detection, WTF? He said it's possible my old one was so out of calibration that it was missing a lot of radar signals. It seemed to be detecting cops just fine (although maybe not all of them???)

So bottom line: my $300 upgrade was effectively to get *more* false positives. No thanks.

Regarding the laser going off even in the country, he said maybe it was my cell phone triggering it :? And maybe the new one is defective, but I'd have to pay to send it back to find out.

I'm probably going to return it and get the old one back, and buy an Escort Max

Yeah, I went through the same thing a few years ago and had similar results. I, too, plan to buy the Escort.

Jeff_DML 12-14-2017 01:09 PM

Yeah my old V1 just goes off constantly in town so do not use it. Good to know the upgrade is not worth it since I was considering it.

rumatt 12-14-2017 01:30 PM

He told me a few things

1) "if you approach any garage door that opens automatically and your detector doesn't go off, it's not functioning properly.

2) There are certain auto-driving cars (Cadillacs being one) that use radar in a way that no one can block them.

"There are lot of signals out there that look just like real radar.

He pretty much convinced me that 1) GPS-based blocking is a necessity, and 2) V1's lates K-junk filtering (that's supposed to stop other cars from setting it off) still doesn't work well enough.

equ 12-14-2017 01:42 PM

What mode do you have it set on? If you have it on 'A' you are asking for the doors and all... I think I keep it on 'L' mainly.

Josh (PA) 12-14-2017 01:44 PM

Quote:

Originally Posted by rumatt (Post 518835)
He told me a few things

1) "if you approach any garage door that opens automatically and your detector doesn't go off, it's not functioning properly.

2) There are certain auto-driving cars (Cadillacs being one) that use radar in a way that no one can block them.

"There are lot of signals out there that look just like real radar.

He pretty much convinced me that 1) GPS-based blocking is a necessity, and 2) V1's lates K-junk filtering (that's supposed to stop other cars from setting it off) still doesn't work well enough.

My passport max blocks Cadillac and Acura blind spot and active cruise sensors.

3LOU5 12-14-2017 06:33 PM

Guess I won't be updating/upgrading my V1 anytime soon, lol.

Just as well, I need new tires for my 1/2-ton anyway....

rumatt 12-14-2017 06:53 PM

It's always possible mine is defective. :dunno:

rumatt 12-16-2017 05:30 PM

It's my fucking Samsung S7 that is setting off the laser alert on the V1. :rolleyes:

It stops as soon as I put the phone in airplane mode.

During the time JV had the car (and radar detector) I dove into the lake with my Samsung S6, and replaced it with an S7. Got the car back, and the laser problem was happening.

clyde 12-16-2017 06:39 PM

Quote:

Originally Posted by rumatt (Post 519021)
I dove into the lake with my Samsung S6

On purpose?

rumatt 12-16-2017 06:57 PM

Nope.

bren 12-16-2017 07:43 PM

Samsung! :lol:

rumatt 12-16-2017 08:29 PM

I don't understand what it is. I turned off as many of the fancy feature as I could, like auto dimming, detecting whether you're looking at it, wifi, etc. Nothing helped except putting it in airplane mode.

I can't imagine it's the cell signal... How different can it be from the S6's? :?

Google shows people complaining about the note 4. But no S7's

equ 12-16-2017 11:39 PM

I moved from the s5 to the s7 edge. I like it. Pretty big upgrade.

John V 12-17-2017 06:52 AM

I like my s7. Don't know if it sets off the v1... I don't use it anymore.

Josh (PA) 12-17-2017 09:16 AM

I have an S7 and no weird laser alerts on my Passport Max ;)

I'm not suggesting it is time to ditch the V1 for a Passport, but it might be time to ditch the V1 for a Passport.

Plaz 12-17-2017 02:09 PM

Quote:

Originally Posted by rumatt (Post 519029)
I don't understand what it is. I turned off as many of the fancy feature as I could, like auto dimming, detecting whether you're looking at it, wifi, etc. Nothing helped except putting it in airplane mode.

I can't imagine it's the cell signal... How different can it be from the S6's? :?

Google shows people complaining about the note 4. But no S7's



Oh man. :lol:

Does it still do it if it’s pocketed or closed in a cubby or whatever? Is it something that requires line-of-sight?

Terri Kennedy 12-18-2017 01:15 AM

Quote:

Originally Posted by rumatt (Post 519029)
I don't understand what it is. I turned off as many of the fancy feature as I could, like auto dimming, detecting whether you're looking at it, wifi, etc. Nothing helped except putting it in airplane mode.

If the V1 is reporting laser when it can't "see" the phone (put the phone inside a cardboard box and then throw a towel over it), that is either a design error and / or a software bug. The laser detection should be optical only (duh). With the metal case, the only way a radio signal should be able to get in* is via either the forward-facing or rear-facing microwave horn inside the case, and the frequencies of radar are way outside anything the phone should be emitting (radar starts at 8GHz and goes up from there, WiFi is 2.4 and 5 GHz, and LTE (cell service) tops out at 5.9GHz (and actual use of those higher LTE frequencies is pretty rare).

Unless your specific phone is operating vastly out-of-spec, it shouldn't be emitting anything the V1 should detect as radar.

* If you have any V1 add-on gizmos, it is possible that they could be conveying unwanted RF into the V1. Ditto for the stock power cord. If you want, I can send you a clip-on ferrite choke to put over the power / accessory cord to see if that helps.

equ 12-18-2017 09:31 AM

I haven't noticed my s7 edge setting off the v1.


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